4 June 2021

Terminology on the mistreatment of older adults

This tip-sheet defines older adult mistreatment, including its two manifestations and seven types. This tool is the result of a collaborative effort by the Domain of […]
4 June 2021

Aide-mémoire : Facteurs de risque et de protection concernant la maltraitance envers les personnes aînées

The purpose of this tool is to provide a visual summary of the risk and protective factors of a potential mistreatment situation, in order to support […]
4 June 2021

Guide de réflexion, d’autoévaluation et de révision des politiques/procédures pour contrer la maltraitance envers les personnes aînées en CHLSD

This tool proposes a structured reflective approach to support the revision of existing policies to counter mistreatment in residential and long-term care facilities (CHSLD). To cite […]
4 June 2021

Lexique relatif à la maltraitance envers les personnes aînées et autres adultes en situation de vulnérabilité

This tool facilitates the translation of documents from French to English and ensures the consistency of terms used in the context of older adult mistreatment. To […]
4 June 2021

Modèle de gestion des situations de maltraitance envers les personnes aînées

Developed from an exhaustive literature review and consultations with stakeholders in the Quebec health and social services network, this model illustrates the key elements of managing […]
4 June 2021

Policy template to counter the mistreatement of residents in long-term care facilities

This document addresses the specific issues of the mistreatment of older adults in the context of residential settings. CISSS/CIUSSS managers can use this document as a […]
4 June 2021

Politique-cadre de lutte contre la maltraitance envers les aînés et toute autre personne majeure en situation de vulnérabilité

This document from the Ministère de la Santé et des Services sociaux (MSSS) was designed, on the one hand, to facilitate the understanding and application, within […]
4 June 2021

Guide de développement et de mise en œuvre de la politique de lutte contre la maltraitance envers les aînés et toute autre personne majeure en situation de vulnérabilité

Authors : Mélanie Couture, Sarita Israel, Yamina Oulhaci. This guide provides strategies to support facilities in the development and implementation of their anti-mistreatment facility policy to […]
4 June 2021

Outil de soutien à la révision des politiques de lutte contre la maltraitance envers les aînés et toute autre personne majeure en situation de vulnérabilité

An updated version of this tool was published in 2023. Click here to consult the 2023 version. Authors : Sarita Israel, Mélanie Couture, Sandra Smele, Anne-Sophie […]